Jennilyn
New member
For a while now the screen has been acting funny...whenever I resume my laptop from sleep, or open the lid or when I turn it on, everything appears, then the screen goes black, then everything comes back again, then it goes black again, it does 2-4 times before the screen stays stable so that I can do what I was trying to do. Then a few times in the past few days I'll go away for a minute, like to get a drink or something, and when I come back, the screen is totally black and I can't do anything except do a hard shut down by pressing the button.
I went on the Dell forums tonight and one guy had the same problem (the first one) and he had to get a new video card. The second one I have no idea what needs to be done with that. I e-mailed customer service and if they can't help, I'll probably have to call Tech Support and get something replaced. At least if I have to send the whole thing away I still have my old laptop with everything still installed on it and my EHD full of scrapping stuff.
Man, I hate it when there's a problem with expensive technology! Such an annoyance!
I went on the Dell forums tonight and one guy had the same problem (the first one) and he had to get a new video card. The second one I have no idea what needs to be done with that. I e-mailed customer service and if they can't help, I'll probably have to call Tech Support and get something replaced. At least if I have to send the whole thing away I still have my old laptop with everything still installed on it and my EHD full of scrapping stuff.
Man, I hate it when there's a problem with expensive technology! Such an annoyance!