jocelinsmommy
New member
I'm trying to figure if the store is down or if it's just me :| HELLLLP!!!!!!
store down?! Or Just Me?
- Thread starter jocelinsmommy
- Start date
xboxmom
Active member
I am gettin an error on the store
Forbidden
You don't have permission to access /sweetshoppe/ on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at www.sweetshoppedesigns.com Port 80
Forbidden
You don't have permission to access /sweetshoppe/ on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at www.sweetshoppedesigns.com Port 80
jocelinsmommy
New member
yup that's what i've been getting 
I'm forbidden...I could NEVER handle that ( I would quit digital scrapping I buy like 99.5% of my stuff here....
I'm forbidden...I could NEVER handle that ( I would quit digital scrapping I buy like 99.5% of my stuff here....meganmecrazy
New member
me 2
Julie Billingsley
The Ghost of Awesome Past
it's being worked on! LOL.... none of you are forbidden! LOL
jocelinsmommy
New member
LOL...I'm glad...goodness knows I need to always be able to buy buy buy 
)
)
SmallMoments
New member
yup that's what i've been getting
LOL I thought maybe my husband had been fiddling around in my account. hee hee.
Hey girls...
We're working on it and the issue should be resolved shortly.
Thanks for your patience,
Robin
We're working on it and the issue should be resolved shortly.
Thanks for your patience,
Robin
Hey girls,
Just wanted to update you...
Earlier this afternoon, there was an attack on SSD from an IP address in Saudi Arabia. They used a loophole in our new newsletter software to upload a script that started deleting files from our server which resulted in the Forbidden / 404 errors many of us saw earlier.
While this is a huge inconvenience behind the scenes, we were able to block the source of the attack, close the loophole in the software and restore our site from a recent back-up as soon as we discovered what was going on. The shoppe will remain closed just a little longer as we double check that all of the zips are intact and ready to download.
I want to reassure you guys that your personal data was not compromised in ANY way. The loophole used was ONLY able to delete files and could not view the files it was deleting, change or create a file on it's own.
SSD should be back up and ready to serve you shortly.
Thanks again for your understanding,
Robin
Just wanted to update you...
Earlier this afternoon, there was an attack on SSD from an IP address in Saudi Arabia. They used a loophole in our new newsletter software to upload a script that started deleting files from our server which resulted in the Forbidden / 404 errors many of us saw earlier.
While this is a huge inconvenience behind the scenes, we were able to block the source of the attack, close the loophole in the software and restore our site from a recent back-up as soon as we discovered what was going on. The shoppe will remain closed just a little longer as we double check that all of the zips are intact and ready to download.
I want to reassure you guys that your personal data was not compromised in ANY way. The loophole used was ONLY able to delete files and could not view the files it was deleting, change or create a file on it's own.
SSD should be back up and ready to serve you shortly.
Thanks again for your understanding,
Robin
