scanner question/help :]

[lauren grier]

so miss shawna sent me her old scanner... which is awesomeness :]
I got it all up and working today, but we have a problem..
There are vertical stripes on everything scanned (this is a pre-existing condition ^_^ not something that happened during shipping). The lines are not going in the same direction as the scanny bar.. and they're fat..so it's weird.
The scanner model is HP ScanJet 4600- it's a flatbed scanner..
any ideas???

 

[Sharon Kay]

have you installed all the updated drivers from the Epson site?

 

[lauren grier]

i dl'd all the drivers and what not directly from hp this morning

 

[lovely1m]

Can you post an example?

 

[lauren grier]

yeppers.. lol i was just showing kristin

 

[Misty Cato]

My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.

 

[lauren grier]

LOL.. they do look kinda nice ^_^

 

[lovely1m]

lmao...I was so wondering if it was supposed to be that way, too. It looks like great paper. I have never seen anything like that though, I have no idea why it would be doing something like that. I would go to HP tech support and see if they will help.

 

[kscwgirl]

My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.

I agree with this plan.

 

[Nathalie]

It looks like it is a mechanical problem, not a software one?