Queued?

Happy Now

New member
I checked out last night, and my order went to queued... I forget, though. Am I supposed to be patient (ack!), or do I need to email Robin?

I certainly have PLENTY of other unscrapped kits to use, but the three latest purchases are just sitting there... Taunting me... :)
 
I wonder if the store is angry. Mine didn't go to queued, but I also didn't get the sales price on my purchase. I've always been diligent about checking, but kiddo had me distracted today and I forgot to look until I paid... and got a receipt for $5.99. :(

Oh, well. Guess I should pay more attention!
 
Hey Jen,

I cant do partial refunds or adjust prices once an order has been completed, but if you place the order again making sure the sale price is applied, I can refund your original order entirely so you havent overpaid.

Just send me a quick email at [email protected] to let me know you've done that and I'll get you fixed up.

HTH!
R
 
Oh, Robin, thank you so much for that offer-- very sweet of you to make things right! I am out of town away from my computer, and won't be back until the sale price is over (if it isn't already... crazy time zones, I tell ya!)

I look at it as my mistake totally... and if I wouldn't have bought it this weekend, I'd've bought it full price later anyway.

Thanks for being sweet!
 
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