queued order

[farrijc]

I have an order from June 25 that still says queued... I used the "contact us" page (maybe a month ago?) but never heard anything back. Help

 

[Libby Pritchett]

That's super unusual, Jill. Robin is always on top of customer service issues, but that was around the time that she was moving. So, it's quite possible the mail ended up falling through the cracks or getting stuck in spam.

I've sent her an email pointing her to this thread.

 

[Robin Carlton]

Hi Jill!

I just sent a message over to you! Let me know if you dont receive it from me!

Thanks for poking us here and so sorry to keep you waiting for a reply!

R