UGH, what a nightmare yesterday and the night before. Currently I am replanning and redesigning my site, also designing a logo for a customer. Well, I wanted to try something new in Illustrator (have the design premium CS4) and... it didn't work but it should:blink: Started searching the internet for solutions, tried here and there - wouldn't work. Yesterday I decided to deinstall Illustrator and reinstall. And then the horror began!
It would tell me my serial number was incorrect and whatever we did, it wouldn't work. On the Adobe website I managed to get a chat spot with CS only to be told that she would not support this type of licensing and I had to call a different department. We did.... and hung up after 45 minutes on the phone waiting - a call from Australia to the US, mind you:thumbdown: We tried to restore the PC to an earlier date and it would tell us, not possible :cursing: Of course I had forgotten to back up my bookmarks (bookmarks that were really important to me because of my study, work, etc). All the bookmarks were gone, IE and Firefox wouldn't work properly and everything was a big mess. I sat down and cried, this is exactly why I hate computers! For no obvious reason something gets wonky and messes up E-V-E-R-T-H-I-N-G!
Our searches showed that many people have problems with CS4 when trying to fix a problem, de- and reinstalling the suite or part of it. There seemed to be only one solution: format C: DH knew that I was a mess and did it all for me. I still don't have everything installed but the major things I have. But still I am frustrated and drained, what a waste of time! And I was so keen on designing and being creative, kwim?
Let me tell you, if you have CS4, do not deinstall it if you want to reinstall it again afterwards when trying to fix a problem!
Thanks for letting me get this off my chest!
edit: To get in the mood again, I went SSD shopping
It would tell me my serial number was incorrect and whatever we did, it wouldn't work. On the Adobe website I managed to get a chat spot with CS only to be told that she would not support this type of licensing and I had to call a different department. We did.... and hung up after 45 minutes on the phone waiting - a call from Australia to the US, mind you:thumbdown: We tried to restore the PC to an earlier date and it would tell us, not possible :cursing: Of course I had forgotten to back up my bookmarks (bookmarks that were really important to me because of my study, work, etc). All the bookmarks were gone, IE and Firefox wouldn't work properly and everything was a big mess. I sat down and cried, this is exactly why I hate computers! For no obvious reason something gets wonky and messes up E-V-E-R-T-H-I-N-G!
Our searches showed that many people have problems with CS4 when trying to fix a problem, de- and reinstalling the suite or part of it. There seemed to be only one solution: format C: DH knew that I was a mess and did it all for me. I still don't have everything installed but the major things I have. But still I am frustrated and drained, what a waste of time! And I was so keen on designing and being creative, kwim?
Let me tell you, if you have CS4, do not deinstall it if you want to reinstall it again afterwards when trying to fix a problem!
Thanks for letting me get this off my chest!
edit: To get in the mood again, I went SSD shopping
I know how frustrating technology can be when it DOESN'T work!
