Order says Product Unavailable

[ashersmommy]

I'm not sure why, but I only downloaded 1 of 2 files so far for the calendar template (Melissa Bennett's 2013 Wall Calendar...I just need the toppers) the other day when I purchased them (Sunday I believe) and now when I try to download the second part, it will only take me to a page that says "Unavailable product
This product is unavailable or temporary disabled." Can anyone help me with this? Thanks in advance!

 

[Robin Carlton]

The product was disabled because it was part of our Going, Going... GONE sale last month and is now retired. If you send me a mail at [email protected], I'll try to get you fixed up with a new download link.

 

[ashersmommy]

Thanks! I'm panicking lol because another file isn't showing up that I purchased the same day ("Another Galaxy" by Traci Reed and Julie Billingsley) and I have procrastinated on making my son's b-day invites which is 10 days away. Was hoping to get them done tonight so he could take them to school tomorrow. Emailing you now with the info!

 

[elseepe]

I am having issues as well -- what will download is very, very, very, sloooooowww.

I'll try again tomorrow and if I'm still getting errors will send an e-mail