Okay - hubby is home now... it was Ooma - that was the one that was really bad quality - sorry about that...
The reason why he stopped used MagicJack was because he wanted to use it for dialing into conference calls and it didn't recognize additional number press - you know, "press 4 to do blah"... so he didn't use it much. This was the one that plugged into the computer... otherwise, from what he did use it, the quality was fine.