Customer Service at its finest

Libby Pritchett

Libby Pritchett

New member
So last week, Jeff ordered new tennis shoes for both of us. This was the email we got back from the customer service department about our order. I'd advise you to go pee before you start reading it. LOL

Dear Jeff ,


I feel terribly sorry to tell you that the term Chapa Plants in the size you need are out of stock..We wait for 3 days but the factoty told us they are now working overtime to produce, and it will take about 15-20 days. I have to apologise for this matter and the unconveniene brought to you..Dear Jeff ,can you change another item in our website?They are many most popular and newest products on our website.

Many are the same items but different colors,espically chapa ranges.You can choose any other items,regardless of the listing prices.At the same time,we will send you 3 free gifts---3 solar multifunctional pedometer ( each $26.88)

It will help you enjoy every healthy daily life with MBT shoes. And all orders are free shipping!

If you agree,we will deliver at once.Wish you agree the above we suggest for you, this shoes are also very popular .

Of course,as compensation,we promise we will always offer you a lifelong 10% off discount, if you buy any products in our website .and enjoy the VIP right in shopping !Welcome to have a look!

We own many web such as www.cufflinkstrade.com www.usa-mbt.com www.shoemyway.com www.ededhardy.com www.ghdyes.com www.ukmbtsale.com www.2010christian.com

Looking forward to your quick reply,so we can ship them to you and you can get them eariler.Thank you very much!!! I appreciate it if you can agree.Can I suggest several items?



Lilly

Customer Service Center
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bahaha...I work Customer Service over a phone (or I did, today was my last day) and it happens so often that I have people talking to me like this and it takes FOREVER for me to figure out what the heck they are asking me. Though it sounds like you got set up with a great discount plan! lol
 
wow... that is funny!! I wonder what it would have been like talking to "Lilly" over the phone? I've had way too many "experiences" like that via phone... it just annoys me.
 
haha! i'm betting her first language is Indian or korean or something. i hate when i have to talk to people on the phone who can't speak engllish very well. i have to strain and listen so hard to understand, lol. my dh refuses to even attempt to understand. he hands me the phone. i'm better at it than he is lol.
 
WOW :blink: That is just..... I could not process what "she" was even saying - all I could do is look at the context - I think I have to go back and reead it!!!!
 
Libby Weifenbach said:
So last week, Jeff ordered new tennis shoes for both of us. This was the email we got back from the customer service department about our order. I'd advise you to go pee before you start reading it. LOL
Click to expand...

Scott and I are laughing so hard ... he said you can tell that English is NOT their native language ... although they sound very eager.

So... tell us ... did you order the plants?
 
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