Downloads: Do you...?

[Robin Carlton]

Hey chickies,

For my own reference, if you place an order here at SSD, do you download from the keys which are sent to you via email or do you wait to be redirected back to the site after you've paid at Paypal or with your credit card and download directly from the site when you arrive back.

I'm just curious

R

[YepBrook]

I download from the links I get redirected to, almost 100% of the time.

[Libby Pritchett]

Originally Posted by YepBrook

I download from the links I get redirected to, almost 100% of the time.

Me, too.

[NeverendingJen]

redirect! the only time I download from emails is if my order is queued or if I shop from my ipad or laptop lol.

[JuliaM]

Both. It all depends on where I've done my shopping or if the order's been qued.

[chastml]

Mostly from when I'm redirected, unless my order was queued or I can't get to it right away for some reason.

[Stacey42]

Almost always once I am redirected, unless for some reason the link isn't available. Last week it wasn't even though it wasn't queued so I used the email ones.

[lightwriter]

Both.

[Paula]

I wait to be redirected because I'm impatient like that! LOL

[isaacsmom]

I always download from the site after I am redirected.

[Jen22]

Directly from the site - I always end up deleting the emails with the download links without ever opening them

[Leontine78]

It depends on how much time I have. Most of the time from the redirected site, but also often from the downkoad keys in my mail.

[pewtertm]

Originally Posted by Jen22

Directly from the site - I always end up deleting the emails with the download links without ever opening them

Yep, that's me too

[*Celeste*]

both if i buy from work i wait until i get home and save the email.
if i buy at home i usually just download right away.

that being said - i'd love to only get one email not multiples. and i'd love to be able to download everything from one page instead of opening up a bunch of windows. if you are curious about this, go buy a few freebies from dhd. you'll see what i mean.

[carriesmom]

Usually when I am redirected but sometimes via the email links.

[SeattleSheri]

Almost exclusively from redirect.

[JenniferB]

Originally Posted by *Celeste*

that being said - i'd love to only get one email not multiples. and i'd love to be able to download everything from one page instead of opening up a bunch of windows.

I have to agree with above!

[jessica31876]

I do either re-direct or if I am not feeling like downloading at that moment or cant I go to orders history and get the links that way.

[[michele]]

Originally Posted by Jen22

Directly from the site - I always end up deleting the emails with the download links without ever opening them

Ditto!

[mariewilcox]

I always downloaded from the redirect also, except the last few times I've ordered (the last 30 days or so) my order has always been queued so I've downloaded from the email links instead.

[Heather Prins]

from the site, I'm impatient!!

[eve11ne]

i download from the site too and agree of being able to download from one page

[jacinda]

Originally Posted by Paula

I wait to be redirected because I'm impatient like that! LOL

Me too.

[Robin Carlton]

Originally Posted by mariewilcox

I always downloaded from the redirect also, except the last few times I've ordered (the last 30 days or so) my order has always been queued so I've downloaded from the email links instead.

Marie,

Have you changed anything in your process about the way you order from us? Upgraded software or switched web browsers or ...? I'm really trying to find out why the same user's orders are queued week after week. I definitely see the same names come up over and over again when I push them through and since this is a recent development for you, maybe something you can tell me might help me figure out what is causing it?

Let me know if you have any ideas!

R

[dailydwellin]

I almost always DL directly from the site.

[MamaBee]

redirect - or I will forget to download until it's too late...

[origami]

Both. Sometimes I download right away and that's when I use the redirect. Other times I wait to download until the next day, especially when there's a big sale like DSD or Black Friday, because I know that everyone else is trying to download too. And yes, sometimes I buy when I'm out and about during the day and so the emails are there when I get home.

[Lindsay]

Originally Posted by NeverendingJen

redirect! the only time I download from emails is if my order is queued or if I shop from my ipad or laptop lol.

This.

[kristijoy]

I've done both!! Usually depends on whether I have time to download right after I purchase or not. Sometimes I wait a few days.

[marlathrall]

I always download from email... I didn't even know there was a redirect.

And now I feel like an idiot. lol.

[Darcy Baldwin]

redirected - I want to download immediately from the site. (speaking as a shopper everywhere).

[heathergw]

Originally Posted by YepBrook

I download from the links I get redirected to, almost 100% of the time.

ditto

[tanyiadeskins]

absolutely always on re-direct

[mummytothree]

I download directly from the site when you arrive back.

But I do keep my email links for reference so don't stop those!!!

[rach3975]

I DL directly from the site 95% of the time. I use the emails if my order was queued, if I'm shopping during a big sale and want to wait to DL, or if I discover an error when I go to unzip.

Originally Posted by mummytothree

But I do keep my email links for reference

Me, too. It has saved me from having to bug you to reset links a few times.

[AmberK]

This is me too!

Originally Posted by Paula

I wait to be redirected because I'm impatient like that! LOL

[KateD]

I do both. My e-mails come right away and I like that one e-mail usually has the download links for all the products that I ordered. I prefer doing it that way rather than clicking each order in the store when I have to look up the order history. I'll often use the redirect to download, too. I like to DL right away so that I don't forget and it's very convenient to be able stay right there and DL.

[iScrap]

Originally Posted by Stacey42

Almost always once I am redirected, unless for some reason the link isn't available. Last week it wasn't even though it wasn't queued so I used the email ones.

This is me, too. I prefer to download from the redirect because then I don't forget.

[Txcorey]

Well, I haven't even noticed that I could download right from the store after I pay-guess I haven't been paying attention. I always use the email links to download.

[Robin Carlton]

Thanks soo much for the input girls. I get a lot of emails regarding not getting download keys, so I was wondering if it was more common to use those rather than using the redirect (which is what I have always done when I buy digital products). I appreciate the help & info

R

[joelsgirl]

I use the redirect, but if for some reason it doesn't download correctly or I don't have time, I download from my emails. I don't delete the emails until it's all been downloaded. But even if I didn't have the emails, I would go to my history and download from there.

[MandaT]

Originally Posted by NeverendingJen

redirect! the only time I download from emails is if my order is queued or if I shop from my ipad or laptop lol.

pretty much this ^^

[abm234]

Well, I appear to be the lone duck here! I like to DL from my email links. I have a habit of placing large orders and its easier for me to be sure I've DL everything I've ordered if I approach them and DL in the order listed on the email links.

[wheeliegirl]

I download from the links I get redirected to, almost 100% of the time.

[anneofalamo]

Originally Posted by Jen22

Directly from the site - I always end up deleting the emails with the download links without ever opening them

zactly, but I still get a little rush that I have mail! lol

[lovely1m]

When it goes through right, I download directly after being directed back by PayPal. If it gets queued then I wait for the download links in my email.

[emmasmommy]

the links i'm redirected to

[SmallFry73]

From the site, exclusively. I delete all the emails right away.

[Sherri Tierney]

From the site, whether by waiting for redirect or looking up my order later. For the longest time I couldn't get emails from SSD (the whole darn sbcglobal thing) so I've pretty much always done it that way. Really, I do it that way from every site.

[taracotta7]

Originally Posted by chastml

Mostly from when I'm redirected, unless my order was queued or I can't get to it right away for some reason.

Totally this.