Issue with cart...

[nsrush83]

I just wanted to let you guys know, that when I bought some stuff earlier, my total was only 18.47 but it put all 3 of the freebies in my cart. I didnt notice it until I had already downloaded them. I am deleting the one I shouldnt have gotten...

 

[pewtertm]

Now that you mention it, I just realized the same thing happened to me. I only spent 13 and received D/L links for the QP's, but didn't even think to download them since I don't use them.

 

[SmallFry73]

I spent my ten but it wanted me to pay full price for the freebie. Quite the opposite problem!

 

[Julie Billingsley]

Lisa, please email Robin at [email protected] and she will be happy to fix it up for you! Sometimes technology is wacky like that!

 

[kim21673]

I had all of the above happen!!

First time is added the QPs when I had 19.55 in my cart. So I removed one of my items and refreshed and the QPs were still there but it charged me for the kit....so I deleted my cart and tried again! Nothing that wasn't supposed to be there wasn't....but I ended up spending $22 something just to make sure I got it all! LOL

 

[nsrush83]

hmm..weird, I was charged correctly ( I think )..

 

[coopert]

I have about $16 worth of kits in my cart, and it is showing all 3 gifts with purchase in my cart for free. Same thing, I think.

 

[solagratia]

I'm having an issue like this but slightly different...I used the "contact us" form in the shop, does that work?

 

[kscwgirl]

It did the same thing to me, I emailed Robin and didn't d/l the QP's. My total was $18 something.

 

[joelsgirl]

I'm having an issue like this but slightly different...I used the "contact us" form in the shop, does that work?

Yes, SSD has the best customer service!

 

[solagratia]

Yes, SSD has the best customer service!

never mind, it's better now

 

[origami]

I still had issues with the cart, but it all worked out in the end. When it added the quick pages to my cart, I took another look at them and realized they were PERFECT for some birthday party photos I have but I didn't have enough items in my cart yet, so I decided to add some more stuff to my cart to get to the required twenty dollars. (I didn't have to add very much.) But then the cart made my total ten dollars more than it should have been. So I cleared it and started over again. This time I added my desired items again and the total came out correctly. I think the universe knew I needed the quick pages.

 

[missmarcy]

Happened to me to. It added up fine until I added a couple more things, then changed my mind, and went back it had added the quick pages but didn't remove them.