Shutterfly Unlimited Pages Deal?
- Thread starter HeatherB
- Start date
bienejen
Active member
I think it's 111 pages, max. I believe the deal has ended but it comes around fairly often.
Karen_
New member
It used to be FREE unlimited pages, so you'd pay the flat fee for the base book of 20 pages and then any pages you added up to 111 were free. The last two times they've run the sale it's been a little more expensive. You sale mostly only works the same way as it used to if you're using standard pages (i.e. not layflat) If you want layflat pages now it's $.40 per page for the additional pages. It's still way better that whatever the normal price is, but not quite as good as it used to be. Hope that helps!
HeatherB
Well-known member
I was so disappointed when I got my book, because somehow between the time my book was finished and when it printed, about half the pages got corrupted somehow. And that is how it printed. But Shutterfly has blown me away with their customer service. Their engineers fixed the corrupted images, and loaded up my cart with the fixed book and it was completely free. I didn't even have to pay shipping. At normal (non-discounted price), it would have been $420, but I got it absolutely free. I'm over the moon!
Pachimac
New member
That's one thing I have to say for Shutterfly. They messed up one of my books (had ordered 5 of them for a vacation present for the family members who went ) and printed a page in black and white. They replaced them all and even gave me free shipping.
HavaDrPepper
Active member
Yeah, I had a book that wasn't printed correctly. The very bottom of one page would be on the top of another page. When I showed them a photo of it, they reprinted it for free and told me to keep the first one. I gave the corrected book to the family I made it for and kept the other one.
Evidently their printing is done in long sheets, all odd pages together and all even pages together then cut into the individual pages. When put together as a book the bottom of page 2 was at the top of page 4. It started with the first page and continued to the last one. The printed strips were probably not lined up correctly when being cut apart.
That is why when I've doing a book for a gift, I have it sent to me. I check it over to make sure it is good before gifting it.
Evidently their printing is done in long sheets, all odd pages together and all even pages together then cut into the individual pages. When put together as a book the bottom of page 2 was at the top of page 4. It started with the first page and continued to the last one. The printed strips were probably not lined up correctly when being cut apart.
That is why when I've doing a book for a gift, I have it sent to me. I check it over to make sure it is good before gifting it.
rach3975
New member
I've always had great customer service from Shutterfly, too. I had 2 different issues, both of which were the postal service's fault rather than Shutterfly's. One book made it to my local area and then got lost. Another arrived but had taken a bad fall along the way and the bottom corners of the book were crushed. Shutterfly replaced both for free.
My book had blank pages except for my first page, which was a "full page photo" (a LO) and about 5 pages I created via the SF software. All of my other LOs were blank. They couldn't figure out what happened so I had to re-make my book, BUT they are reprinting for free, including shipping (which I got for free cuz I used a promo code). But I had to "fight" (just explain why I deserved NOT to pay for shipping) to get that covered, which I found odd. They messed up, not me; why in the world would I have to pay anything to get the corrected book to me? Anyway, I'm anxiously waiting for my corrected book!
Karen_
New member
Oh my gosh! I can't believe you both had such issues this time around with Shutterfly. That stinks! I'm glad you both got your book reprinted for free. Like Rachel mentioned, the only time I had issues with a book from then is when the post office damaged my books and both times that happened they reprinted for free too.
StacyLynn
Well-known member
That is one of the best things about Shutterfly, their customer service is always fantastic.
I had a book, that the error was mine the first time, they reprinted for free, then second book came with same error even though my account showed it corrected... third copy they reprinted again for free.
Another time I had a book over a week late, they rushed a new copy to me and said to keep the first one if it ever shows up... it did.