NOTICE: Credit Cards

[Robin Carlton]

Hey chickies!

Starting about 8pm last night, our credit card processor has been acting funky during the exchange between when your payment has been processed and when you're redirected back to the site to get your order confirmation and download keys.

If you place an order using a credit card which has multiple items from different designers, it is going to give you an error when you return to the site rather than setting your order to processed like it should. Weirdly... this doesn't happen if you purchase items from only one designer.


Please DO NOT place your order again as payment has already been captured. We will manually set your order to processed once we confirm that payment has been made.


I sincerely appreciate your patience while we troubleshoot this issue. We believe it's related to the migration of our credit card processor from one system to another on their end, but the glitches are annoying nonetheless for us and all of you. Please rest assured that your payment is secure as always despite the weirdness.

If you have any questions, please let me know!

Robin