Impressed with Costco!

[Julie Billingsley]

In this world of cruddy customer service, I'm finding myself very impressed with Costco. Today I got an automated phone call from them, telling me that according to their records that I had purchased Clif Bars from them and that Clif Bars were recently recalled due to the peanut butter recall. Sure enough, I went to my pantry and found the box of Clif Bars and peanut butter ones were in the variety pack. These are ones I bought back in September! I am extremely impressed that the safety of my family was a priority to them and that they made this effort to contact me. I sure haven't been contacted by the grocery stores in which the other peanut butter recalled items have come from. Anyway, I was impressed and thought they deserved the kudos! So I'm going to run over to Costco tomorrow and return the Clif Bars and I know they will give me a full return on them, because that's how awesome they are.

[Jennifer]

Wow, that is awesome service!!! We haven't heard a word from any grocery stores here and I don't suspect we will.

[ColleenSwerb]

That's really awesome!

[Leila]

That is good customer service, Julie! I'm very impressed!

[meems]

I got the same call. Just another reason I love Costco!

We'd already eaten the peanut butter ones so I guess ours are OK.

[*Kelly*]

I *heart* Costco for this reason and so many more!!

[kscwgirl]

That's really cool!!!

[~ashleigh]

yea costco!!!

[alansrock]

that is awesome!!!!!!!!!!!!!!!!!!

[Penny Springmann]

Costco is fantastic!

[lisabranka]

is that who left an automated message on my answering machine the other day?? The machine cut off the first part but the end part was about peanut butter something or other.

[crecia27]

That is awesome! I don't think I've ever had a bad experience there! Well except they always tempt me to spend too much!

[Nikki Epperson]

Very impressive!!!