The only place I've worked for where they did something besides express condolences was at a small church. In the almost three years I was there, I believe 2 staff members had a close family member pass away. We sent flowers (although it was from the church's care fund and not from us as individuals), and when one of the pastor's parents passed away, we drove over to the visitation which was about 30 minutes from the church.
Where I work currently does not do anything but express condolences. There is no official HR so it's not that there's a policy; people are just not particularly close. Our boss' father passed away sometime in the last 18 months, and we didn't do anything for that. Now we are all remote in different states so we can't pass around an actual card but we do chip in to buy the boss a Christmas gift every year (which you're not supposed to do but that is besides the point) so it's not as if we never do it or can't do it.
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