When I lost my dad last June, my company sent flowers. With permission from the employee, HR sends out an email to the entire company with the funeral service, obituary, as well as employee's home address.
I received many sympathy cards from co-workers while others sent emails. One group/department sent a card with everyone signing their names. This actually made me cry after reading each personal condolence.
I think the company should offer some kind of condolences. I find it hard to believe there is a policy like that where they don't say/do anything. When I spoke to HR, the manager immediately said she was sorry for my loss. Later that same day, the flowers were delivered to my home. My dad lived overseas so I am not sure if it is any different if he was local.
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